The power of personal influence. We learned a lot today. Terri's quote " You cannot lead anyone until you first learn to lead yourself." We all lead in one way or another.Either here at Phoenix or in our personal lives. Today we took a look at our … [Read more...]
Effective Communication
Wow! We learned so much in our Effective Communication class! I loved that we talked about listening is a form of communication. Have you ever caught yourself so eager to speak you jump in at the first sign the other person is taking a breath? I … [Read more...]
Taking Flight
Today we learned to Believe...Rise Above....Soar! A key word in our Mission Statement is CAREGIVER. We all talked about what we feel a caregiver is. A companion. A patient person. Someone who focus' on the needs of others.Takes care of others. … [Read more...]
Managing Conflict
Hey - Managing Conflict was a GREAT class. We learned that we cannot resolve "Attitude" - when we judge another person's ATTITUDE we are putting our own baggage into the equation. We can only evaluate BEHAVIORS. We can say, "A person rolled their … [Read more...]
Soaring to New Heights with Taking Flight!
What a great class! What a great way to start off your career with Phoenix!! We learned so much about Phoenix. We also learned about The X Factor, The 8 Principles of Flight and what makes Phoenix different! I love the quote "In the end, it is … [Read more...]