Have you ever been in a situation where you had to try your hand at Managing Conflict? It may not be easy to get out of your personal comfort zone in spite of the fear you may have or the feelings that are holding you captive… But there are steps you can take to move forward!
Yesterday’s Managing Conflict class went over some great tools to help. We discussed the concept of Personal Courage: the willingness to keep an open mind in the face of adversity, while being true to yourself. If you are willing to be positive and take steps to resolve the issue, that builds TRUST! What tools did you learn about that can help you with conflict?
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